A: Smart IC charging does not depend on the USB hub, it specificallyrelies on themobile phone support, iPad, iPhone and other equipmentwhichis able to automatically allocate currents also the single-port maximum output is 2.4A.
Could we connect the USB Hubwith TV? Has it got external power supply which is able to drive 3.5” hard drive?
A: The USB HUB is mainly used for the PC side, unless you are using them with smart TV.We can’t guarantee that all television brands can identify the hard drive device. Generally, 2.5-inch hard drivesare possible. Howeverif you are using 3.5-inch hard drive, it is recommended that you buy a 3.5” hard drive enclosure which has a independent power supply source on it as the USB power supply is limited to powering the large hard drive up.
Which kind of interface has it got with ineo3.5-inch hard drive enclosure?
A: It could support all SATA interface.
How could I ask for replacement or request for any service issue?
A: Please feel free to contact us on our service hotline 626 342 6714 (US).
Why is it not able to recognize 3TB hard drive in the XP system?
A: As the older operating systems restrictions, windowsXP system can only support the maximum capacity of 2TB hard drive, it is not able to recognize greater than 2TB capacity hard disk.
Why my computer is not able to recognize new hard drive disk?
A: You need to format the partition on your hard drive beforeusing it;
First, right click on the “computer”, then click “Manage”, open the “disk management”, find the new hard drive, right click “initialization”, select “MBR (hard disk capacity less than or equal to 2TB)” or “GPT (Greater than 2TB)”, and then select “new simple volume”, the default formatting partition, formatting is complete, the hard disk can now be used normally, showing the new drive letter selected.